Shipping Details

Gemphyra Jewelry Shipping Details

At Gemphyra Jewelry, every piece is carefully prepared and packaged to ensure it arrives safely and beautifully.

Processing Time:

All orders are processed within 1–3 business days after confirmation. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time:

Estimated delivery typically takes 7–15 business days, depending on your location and local postal services. Delivery times may vary during holidays or due to customs procedures.

Order Tracking:

Once your order ships, you’ll receive an email containing a tracking link so you can follow your package’s journey in real time.

Shipping Fees:

We offer free standard shipping on all orders above a certain amount (as stated at checkout). For orders below that amount, shipping costs will be calculated at checkout.

Delays:

While we strive to deliver within the estimated time, occasional delays may occur due to high demand, weather conditions, or logistical factors beyond our control. We appreciate your patience and understanding.

Incorrect Addresses:

Please double-check your shipping information before confirming your order. We are not responsible for packages sent to incorrect addresses provided by the customer.

Lost or Damaged Packages:

If your order is lost or arrives damaged, please contact us immediately with your order number and photos if applicable. We’ll work with our logistics partners to resolve the issue promptly.